As of 7pm on Monday 30th July 2018, our procedure regarding the care for emergency cases outside of normal consulting hours will change.
We are delighted to announce the launch of our new MiNightVet service.
MiNightVet is an extension to our daytime service. We have a team of dedicated out of hours vets and registered veterinary nurses, providing care to your pets outside of our usual opening hours.
For many years our Longton surgery has been the host practice for Vets Now emergency service for Stoke on Trent and the surrounding areas.
As of the 30th July 2018, Vets Now will be relocating and our MiNightVet service will commence from the Longton surgery.
Frequently asked questions
Where do we take our pet when they require emergency treatment out of hours and how do we contact them?
Should you require help for your pet outside of our usual opening hours, please contact our dedicated out of hours number on 01782 344222. Our MiNightVet out of hours service operates from our Longton surgery from 7pm – 8am Monday to Friday, and from 12pm Saturday until 8am on Monday. If your emergency is within our daytime opening hours please contact your nearest branch.
Can I use your out of hours service if I am registered with another vet?
We can supply out of hours care for your pet if you are registered with a veterinary practice that has made arrangements to use our MiNightVet service. Please contact your veterinary practice for details of their out of hours provider.
How much does it costs to use MiNightVet out of hours?
Consultation costs (not including treatments):
- Saturday and Sunday from 1pm – 7pm: £99
- Bank Holidays from 8am – 7pm: £99
- From 7pm – 11pm (including Bank Holidays and weekends): £120
- After 11pm until 8am (including Bank Holidays and weekends): £150
Our team will request payment at the time of treatment in the same way as your daytime veterinary practice. Due to the increased costs of providing veterinary care out of hours, our fees may well be a little higher than daytime fees – but we work hard to ensure that we are providing an affordable service and that our fees are set fairly. Your pet’s welfare will always take priority and if you are concerned about any financial difficulty you should discuss this with your vet or nurse before consenting to any treatment, allowing us to work together to offer you an affordable treatment plan for your pet.
